Thank you for your interest in my artwork! These terms and conditions outline what to expect when purchasing a piece or commissioning a custom creation.
- Final Sales: All sales are final, including originals and commissioned pieces. Refunds and cancellations are only available under exceptional circumstances.
- Commissioned Work Requirements: For custom pieces far from my location, detailed information like photographs or historical references are required to ensure accuracy. Full payment is due upfront for all commissions.
- Damaged Artwork: If your artwork arrives damaged, please contact us within 3 days with photos for assessment. We’ll offer a refund or replacement, whichever you prefer, for verified unrepairable damage.
- Incorrect Shipment: If you receive an incorrect artwork, please contact us within 3 days. We’ll arrange for the correct piece to be shipped at no extra cost, or offer a refund if unavailable.
- Commission Cancellation: Cancellations on commissioned pieces are not accepted once work begins or full payment is received. Exceptions may be made for unavoidable circumstances that prevent completion. Deposits on commissions are non-refundable.
- Questions and Concerns: We value your satisfaction and want to address any inquiries you may have. Please don’t hesitate to contact our studio.
By purchasing from Peter Loukas, you acknowledge that you have read and agreed to these terms and conditions. We appreciate your support and trust in our artistry.
